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Define the Problem Analyze Information Implement Interventions Measure Outcomes

Process:  Gather Information

Focus groups

Focus groups are a rich source of information when developing marketing, educational or quality improvement initiatives. Focus group interviews with stakeholder groups (patients, physicians, consumers, target audiences) yield qualitative information that is not readily attainable in one-on-one interviews. Healthcare Performance Consulting, Inc has broad experience planning and facilitating focus groups around healthcare topics.

Clinical and administrative data

measurement is an important component of any quality initiative. HPC utilizes clinical and administrative data from our clients or from third party sources, to provide baseline assessments, benchmarks, and outcomes measures.

Change Readiness Inventory®

The Change Readiness Inventory is a state-of-the-art tool used for analyzing forces, images, attitudes, and barriers to change among physicians. HPC uses the Change Readiness Inventory in planning physician education, quality improvement interventions, and market research activities.

Work Limitations Questionnaire®

HPC utilizes the Work Limitations Questionnaire® with employer projects. The WLQ measures productivity loss (presenteeism) due to health disorder, and is used to measure the effectiveness of health education and promotion initiatives.


Improving Outcomes by Enhancing Performance

 


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