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Services

Click on a service below to learn more about Healthcare Performance Consulting, Inc.

Market Research
Quality Improvement and Behavior Change Process
Continuing Medical Education
Outcomes Assessment

Thoughtleader Development
Small-Group Facilitation and Moderation
Training


Market Research

  • In-depth interviews
  • Focus groups
  • Surveys

HPC has unique expertise with understanding behavior in clinical systems. While our research may involve traditional market research techniques, it is developed, implemented and analyzed from the perspective and understanding of stakeholder behavior in clinical settings. We are uniquely suited to provide a deep understanding of how physicians and others make decisions in the clinical setting.

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Quality Improvement and Behavior Change Process

Most quality improvement projects require some aspect of behavior change. Whether it is physicians or other stakeholders that need to make a change, HPC can provide a depth of understanding of the factors and influences that will drive or prevent that change.

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Continuing Medical Education

  • Needs assessments
  • Content development
  • Intervention development
  • Program implementation

Continuing Medical Education has moved beyond measuring outcomes in terms of quality of the food or the entertainment value of the speaker. CME providers today must demonstrate real change through clinical behavior and outcomes. Our consultants’ expertise in physician behavior-change and curriculum development makes them well-qualified to design, develop, and implement CME interventions that will result in measurable outcomes.

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Outcomes Assessment

  • Knowledge changes
  • Patient outcomes
  • Intent to change
  • Population health

There are many ways to measure the outcomes of a marketing strategy, a quality improvement project, or an educational program. We can help you to determine the appropriate outcomes measures for your project, collect and analyze the data, and report outcomes.

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Thoughtleader Development

Clinical experts have a key role in influencing other physicians. HPC has the relationships and experience with experts in a variety of clinical specialties.

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Small-Group Facilitation and Moderation

  • Expert/learner meetings
  • Clinical competency development
  • Focus groups

Small group meetings are often necessary to gather, refine, or disseminate information. HPC consultants have the ability to develop and moderate groups of physicians, patients, and other stakeholders in healthcare, and to draw out the information needed for the project. Small groups can be instrumental in writing practice guidelines, developing marketing strategies, testing interventions, or introducing new products or techniques.

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Training - HPC offers customized training solutions in the following areas:

  • Consultative selling
  • Consulting
  • Medical education
  • Patient communications
  • Medical presentations

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Improving Outcomes by Enhancing Performance

 


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